Neat Video & Neat Image community

I THINK I have it, but I have to dash to a dental appointment. The problem seemed to be that your log-in area would NOT allow a copy/paste of the registration code. Once I typed it in manually, it worked. Of course, two browsers balked. Both said the download area was essentially untrustworthy or un...

I got the instructions through e-mail from gmail. However, I can't log in. I'm using the user name and password I created for this forum. Is there something else I should try? (Have also tried just my name and the new registration code number. That doesn't work either.)

Try sending to l.belg2@gmail.com

I don't know why Bellsouth (AT&T, really) didn't process it, though. I don't have problems with them. And I routinely check my junk folder for mail that shouldn't actually fall there.)

I purchased the plug-in upgrade for OSX of Neat Image on July 18. The money has been drawn from my bank. I have received not a word, nor an answer to an e-mail, about my code or how to download the newer version. Need a response!