Neat Video & Neat Image community

Perhaps it is not related to presence of two versions. I do not recall any similar issues on our test machines or in reports of end-users. Perhaps the problem was cured by re-installation of a newer version of the plug-in. The problem may also be caused by something else completely, like having anot...

Please kindly collect the diagnostic information that we requested in response to you e-mail message and send it to us by e-mail as well.

Thank you.

I would try to update Neat Video to the most recent version 4.8.7 available in your account. It doesn't officially support Vegas 17, but who knows, perhaps it will work.

Vlad

I would start by making sure the noise profile is built correctly and is accurate. You can do that by following the recommendations of the How to Build and Tune Noise Profile tutorial. If it is difficult to do that with that footage anyway, then using Generic Profiles is recommended. Then I would tr...

We always use the same custom one internally. It doesn't have to be a specific one or to match your color space. The internal one may also change from version to version. That should make no difference from an external point of view.

Yes, Fusion Studio is trying to load the Resolve plug-in and expectedly failing to do so. It should normally do that silently but for some reason it still shows that message. It can be ignored at this point. We are looking to make Fusion Studio not show it at all.

Unfortunately the problem remains on the side of Resolve itself and they do not seem to rush to fix it. One workaround is listed in the Known issues page. Another possible workaround is to mass-convert those 50 fps clips to 25 fps clips encoded using some intermediate codec like ProRes and only then...

Please re-install the latest update of v4 and then run the v4 Uninstall app again.

Hi again,

We have added in v5.5 a keyboard shortcut to build a profile using the current frame: Shift+F2.
Also, you can hold Shift and click the Auto Profile button for the same effect.

Thank you,
Vlad

We are investigating this. Thank you for reporting.

Please submit a bug report using this page.

Thank you.

Thank you for the suggestion. This idea has not been suggested before. I will add it to the wish list.

Thank you,
Vlad

Please open Neat Video Preferences > Performance > Advanced Settings
and send the text shown there as well as a screenshot of that window to support (at) neatvideo.com

Thank you,
Vlad

That post is unfortunately not ready yet. Hopefully it will be done later.

We recently posted an article on banding and its prevention where some noise is added to the picture. It is not exactly the same topic but has some relation. It covers Resolve as well.

Thank you,
Vlad

We evaluate and may use many available technologies in the future versions but it is too early to speak about specific plans yet.

Vlad