Neat Video & Neat Image community

I believe it is not in the list of supported GPUs yet. We will need to take a closer look.
Please open Neat Video Preferences > Performance > Advanced Settings
and send the whole text shown there to support [at] neatvideo.com for analysis.

Thank you,
Vlad

This will copy the settings of the filter including the noise profile and filter settings. The region used to build the noise profile is an intermediate element used to produce the noise profile, so it is not copied. The result -- the noise profile itself -- is copied.

Vlad

Please contact support by e-mail (support at neatvideo.com) and send the crash dump as well as screenshots showing Neat Video's Preferences > Performance settings and Resolve's GPU settings.

Thank you,
Vlad

It looks like we already replied to your e-mail message with the same question earlier.

Vlad

Crashing with two GPUs sounds like the problem of drivers described in this page . Please double-check the version of drivers on those machines and possibly downgrade to one of the known good versions for a test. Also, try to switch Resolve itself from using the GPU in CUDA mode to OpenCL or vice ve...

You can apply it to the original video data too, just make sure you select the correct gamma (in the lower left corner of Neat Video window)
to make the preview inside Neat Video look correct. If you cannot achieve correct preview this way, then it is best to color correct before Neat Video.

Please run Optimize Settings test and post the results.

Thank you.

Hi guys, thank you for your question and comments. We keep our eyes open for new technologies and certainly plan to keep Neat Video strong. We will not be able to go into details of our plans here for obvious reasons. Thank you for your concern.

Vlad

No, the log looks fine and the results seems adequate for those GPUs.

Thank you,
Vlad

Thank you. It may be a good idea to dedicate two GPUs to the host application and the other two GPUs to Neat Video alone. This way you can help both application and Neat Video to do their part of the work easier. At least it is worth trying such a combination to see if the render speed improves. Vlad

Please post the log from Optimize Settings tool.

Regarding speed of render in the host application, please see this article. It may be a limitation of the host application itself. Perhaps some of the measures mentioned in the article will help.

Thank you,
Vlad

I see you use an older version. Please update the plug-in to the most recent version available in your account.

Then please open the same dialog in Preferences and go to Optimize Settings and run the test there. Please then post the results of that test.

Thank you,
Vlad

Most Neat Video plug-ins support high bitdepth video data indeed. Which plug-in are you interested in?

Vlad

If you lose sharpness after applying NV to the clip, check if you use a correctly built noise profile. Try to re-build it using an area that contains no details at all, only noise. Also, try to disable the Spatial filter and use only Temporal, at least for a test to see if that helps to better prese...

I am glad that we could help you when you contacted support directly.

Vlad