Search found 2346 matches

by NVTeam
Sat Sep 14, 2019 5:52 pm
Forum: Bugs, problems, issues
Topic: GPU error rendering Adobe Premiere with Neat Video effect
Replies: 1
Views: 66

Re: GPU error rendering Adobe Premiere with Neat Video effect

Please try to contact support [at] neatvideo.com, they will try to help you.

Thank you.
by NVTeam
Wed Aug 21, 2019 8:48 pm
Forum: Bugs, problems, issues
Topic: The following OFX plugins failed to load:
Replies: 3
Views: 194

Re: The following OFX plugins failed to load:

You can mention it from your side and we will also write about it directly.

Thank you.
by NVTeam
Tue Aug 20, 2019 8:04 am
Forum: Bugs, problems, issues
Topic: The following OFX plugins failed to load:
Replies: 3
Views: 194

Re: The following OFX plugins failed to load:

This is caused by a limitation of Fusion Studio. We are looking for a solution from our side but this will most likely require some update from the side of Fusion itself.

For now please simply ignore that message (click OK). It is harmless.

Thank you.
by NVTeam
Thu Aug 15, 2019 8:09 am
Forum: Bugs, problems, issues
Topic: VirtualDub script hangs at the end of Neat Video 5 job
Replies: 2
Views: 136

Re: VirtualDub script hangs at the end of Neat Video 5 job

Please make sure you explicitly save the noise profile to the disk with a new file name after setting up the filter for the clip.
Please also save the filter preset. Make sure you save both before clicking Apply to close Neat Video window.
Hopefully that will help to avoid the problem.
by NVTeam
Thu Aug 08, 2019 1:11 am
Forum: Announcements
Topic: Neat Video v5.1 for supported host applications
Replies: 0
Views: 460

Neat Video v5.1 for supported host applications

Neat Video v5.1 Neat Video v5 plug-ins have been updated to version 5.1 Neat Video plug-ins have been updated to version 5.1 with added support for several new versions of host applications and new GPU models. The update also includes stability and performance improvements. Please see the Neat Vide...
by NVTeam
Mon Aug 05, 2019 5:46 am
Forum: Bugs, problems, issues
Topic: 10.14.6 + eGPU RADEON RX 590
Replies: 1
Views: 169

Re: 10.14.6 + eGPU RADEON RX 590

We have sent you an e-mail. Please reply to that message by e-mail.

Thank you.
by NVTeam
Wed Jul 31, 2019 1:07 am
Forum: General questions
Topic: Edius plugin 8 bit only ?
Replies: 2
Views: 350

Re: Edius plugin 8 bit only ?

Hello Robert, Unfortunately there is not much we can do about 10-bit color support in Edius because the source of problem lies in Edius itself. Edius' plug-in interface does not offer full 10-bit support (there is only partial support that is not sufficient for Neat Video) so Neat Video plug-in cann...
by NVTeam
Mon Jul 29, 2019 9:46 pm
Forum: Bugs, problems, issues
Topic: Davinci Resolve 16 crashes
Replies: 1
Views: 171

Re: Davinci Resolve 16 crashes

Which beta version of Resolve 16 is it?

Please contact support [at] neatvideo.com by e-mail.
by NVTeam
Fri Jul 26, 2019 9:04 am
Forum: Improvements, new features
Topic: remove compression artifacts
Replies: 4
Views: 529

Re: remove compression artifacts

Thank you for the suggestions. There is no tutorial specifically about removing artifacts but I would try to use and tune a generic profile as shown in this tutorial . This might make the noise reduction more sensitive to details and textures while reducing compression artifacts. My guess is that yo...
by NVTeam
Fri Jul 26, 2019 8:58 am
Forum: Bugs, problems, issues
Topic: No longer have my registration key
Replies: 1
Views: 200

Re: No longer have my registration key

Please contact support [at] neatvideo.com by e-mail.
by NVTeam
Wed Jul 10, 2019 9:59 am
Forum: Using Neat Video
Topic: NeatBench 5: CPU/GPU speed test
Replies: 6
Views: 1031

Re: NeatBench 5: CPU/GPU speed test

Thank you for the suggestion. I will add it to the wish list now.

Vlad
by NVTeam
Wed Jul 10, 2019 9:58 am
Forum: Bugs, problems, issues
Topic: Diamant V11 - Neat Video v5 crashing
Replies: 1
Views: 245

Re: Diamant V11 - Neat Video v5 crashing

We have checked two different builds of DustBuster 11 but so far the problem is not reproducible.
Please check if you run the very latest version and if necessary update Diamant-Film Restoration.

Thank you,
Vlad
by NVTeam
Wed Jul 10, 2019 9:56 am
Forum: Bugs, problems, issues
Topic: Export Fails and Shuts down Premiere/Media Encoder
Replies: 2
Views: 267

Re: Export Fails and Shuts down Premiere/Media Encoder

We received your e-mail message earlier and are trying to help there.
by NVTeam
Wed Jul 10, 2019 9:55 am
Forum: Using Neat Video
Topic: NeatBench 5: CPU/GPU speed test
Replies: 6
Views: 1031

Re: NeatBench 5: CPU/GPU speed test

There were mostly minor fixes that do not affect the functionality and performance. We do not usually post details in such bug fixing updates and instead describe those in the minor version updates (like 5.1).

Thank you.
by NVTeam
Tue Jul 09, 2019 12:47 pm
Forum: Bugs, problems, issues
Topic: DaVinci Resolve no Stills possible
Replies: 2
Views: 228

Re: DaVinci Resolve no Stills possible

We could reproduce that and it seems to be a bug of the beta version of Resolve. Resolve 15.3.1 doesn't show it.

Please contact support [at] neatvideo.com by e-mail.