Can't install demo for Vegas

general questions about Neat Video
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allenz
Posts: 9
Joined: Sun Aug 26, 2007 5:47 pm

Can't install demo for Vegas

Post by allenz »

Hello
Trying to install Neat Video free demo for Sony Vegas and I get an error message that the set-up files are corrupted and to obtain another copy of the program.

I tried again to download a copy and got the same error message.

Can someone please advise if there's a problem with the Vegas plug-in demo?

Thanks
Allen
NVTeam
Posts: 2745
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam »

This is an incomplete download by the browser you use.

Please try to clear the browser cache (to not let the browser re-use the locally cached incomplete version of the file; otherwise it will not actually re-download from the website when you try to re-download), restart the browser and then try to re-download the file.

To clear the cache, in Internet Explorer, go to menu Tools | Internet options | Temporary Internet files | Delete Files... | OK

If this doesn't help please let me know.

Thank you,
Vlad
allenz
Posts: 9
Joined: Sun Aug 26, 2007 5:47 pm

Post by allenz »

Hi Vlad
Nice to meet you. Sorry I don't know why I didn't think of that. I cleared the cache, restarted the browser and got it okay now. Thanks again.

It's now installed. Can't wait to try it later today.

Allen
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