uninstalling Neat Video 2 in Final Cut

general questions about Neat Video
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anazano
Posts: 3
Joined: Thu May 26, 2011 4:15 pm

uninstalling Neat Video 2 in Final Cut

Post by anazano »

Hi. I have just acquired the version 3 for Final Cut Pro.

In the indications I received over the email it says: "Please destroy older copies of Neat Video for Final Cut as well as its license to avoid a possible mix of versions."

Can you please help me through with a clean process? I am in the middle of an important project and would not like to ruin anything.

Thanks so much.
Ana.
NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam »

You can simply delete the old e-mail with your license and download instruction as well any older downloads. And then use only the new ones. That should be sufficient.

When installing the new version, make sure FCP is fully closed.

Thank you,
Vlad
anazano
Posts: 3
Joined: Thu May 26, 2011 4:15 pm

Post by anazano »

Thanks Vlad.

I forgot to say that I still have the v2 version.
Should I delete any former folders and/or files of the v2, as this new email says, before installing the v3 one?

Also, I am on Snow Leopard v. 10.6.8; my Final Cut is 7.
Thanks again.
Ana.
NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Post by NVTeam »

No, that is not necessary. Please close FCP and then install the new version.

Thank you,
Vlad
anazano
Posts: 3
Joined: Thu May 26, 2011 4:15 pm

Post by anazano »

Ok. I will download the installing files and proceed.
Thanks so much, Vlad.
Regards,
Ana.
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