NeatImage not installing - Windows 7 Photoshop CC

general questions about Neat Image
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KevinA
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Joined: Mon May 19, 2014 1:15 pm

NeatImage not installing - Windows 7 Photoshop CC

Post by KevinA »

Hi,
I've installed the latest version of NeatImage plugin for windows. All goes well and I accept the default settings for installing the plugin in Photoshop. When I start Photoshop CC there isn't any entry for NeatImage in the Filter Menu. Now I know it used to work but I've just reinstalled all my software onto an SSD. Any suggestions?

Thanks in advance

Kevin
NITeam
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Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Do you start the 32-bit version of PS CC, the 64-bit version of PS CC or you don't know for sure?

Thank you,
Vlad
KevinA
Posts: 2
Joined: Mon May 19, 2014 1:15 pm

Post by KevinA »

Sheesh, it was that simple :oops: Thank you Vlad for the heads up. It was starting 32 bit so I changed it to the 64 bit version and all is now ok. Why do they install both versions? Can I just uninstall the 32 bit version? Anyway, thanks for your help and solution, greatly appreciated
NITeam
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Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

The installer of PS does offer some options about that, you may want to check it. By default it installs both versions.

Vlad
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