Demo version does not start in Linux MInt 18.3 Cinnamon, 64 bit

resolve technical issues related to use of Neat Image
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WFT
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Joined: Wed Feb 14, 2018 2:31 pm

Demo version does not start in Linux MInt 18.3 Cinnamon, 64 bit

Post by WFT » Wed Feb 14, 2018 4:06 pm

I am unable to run the demo version of NeatIMage on my Linux Mint 18.3 Cinnamon, 64 bit, system.

I have downloaded NeatImageSL.Demo.Intel64.tgz and unpacked it to NeatImageSL.Demo.Intel64.run. When I try to execute this, by double-clicking on the .run file, I am asked for an administration password (which I assume is meant to be my sign-on password). After entering my password nothing else happens, to the best of my knowledge.

Where is the documentation describing how to install and use the demo software under Linux?

NITeam
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Joined: Sat Feb 01, 2003 4:43 pm
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Re: Demo version does not start in Linux MInt 18.3 Cinnamon, 64 bit

Post by NITeam » Thu Feb 15, 2018 1:14 pm

Please try to start it from terminal:
sudo ./NeatImageSL.Demo.Intel64.run --mode console

Thank you.
Image Image Neat Image team
noise reduction for photo

WFT
Posts: 2
Joined: Wed Feb 14, 2018 2:31 pm

Re: Demo version does not start in Linux MInt 18.3 Cinnamon, 64 bit

Post by WFT » Sun Feb 18, 2018 11:38 am

Yes, of course, that is intuitively obvious - if you happen to be a technical support employee of ABSoft. For the rest of the population, would it not be a good idea to place this information somewhere on your website? And if it is already there, why not make it somewhere that is less obscure?

NITeam
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Joined: Sat Feb 01, 2003 4:43 pm
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Re: Demo version does not start in Linux MInt 18.3 Cinnamon, 64 bit

Post by NITeam » Sun Feb 18, 2018 12:08 pm

Now that we know about this problem with Linux MInt 18.3 Cinnamon, we will this to the list of known issues. Thank you for the great suggestion. You have been the most helpful.
Image Image Neat Image team
noise reduction for photo

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