Neat Image Pro and Canon DPP

resolve technical issues related to use of Neat Image
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dougssportsphotos
Posts: 1
Joined: Fri Oct 10, 2008 5:09 pm

Neat Image Pro and Canon DPP

Post by dougssportsphotos »

When I use Neat Image Pro on a file and try to open it with Canon DPP, it always tells me there is a problem and needs to shut down.

I reinstalled the DPP software but to no help. DPP works fine on all other files but those processed by NI.

Any ideas what I can try?

If this has already been addressed, would some direct me to the link?

Thanks
NITeam
Posts: 3173
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Which version (number) of Neat Image Pro edition is it? Which version of DPP? Are those the latest versions? Can you e-mail me a sample (an image before and image processed by NI that makes DPP fail)?

Please also describe your system using the bug report form.

Thank you,
Vlad
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