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Continuous Registration pop-up

Posted: Thu Sep 01, 2016 1:20 am
by timunft
Have version 6.0, PS7, Win10.

Out of the blue this week I get the reg pop-up screen. It accepts my info but the very next time I try to use it- it pops up again.

Jim

Posted: Tue Sep 06, 2016 1:06 pm
by NITeam
Please excuse the delayed reply.

I believe my colleague has helped you to fix that problem in an e-mail exchange.

If anyone else experience the same problem, please contact support [at] neatimage.com for assistance.

Kind regards,
Vlad

problem solved

Posted: Wed Sep 07, 2016 12:43 am
by timunft
Support answered me very quickly with this- it was an instant fix- thanks!:



thank you for the message and sorry to hear about the problem.

Could you please do the following:
1. Run Photoshop as Administrator (right click on the shortcut and choose 'Run as Administrator)
2. Open an image
3. Add Neat Image filter to the image
4. Open the main plug-in dialog (the one that you use to build noise profile)
5. Enter Neat Image registration information when prompted and make sure information is accepted
6. Close Neat Image
7. Close Photoshop

Then start Photoshop normally again and check if the problem is still present.