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Purchased Pro version for FCP, but Demo version appears

Posted: Thu Jan 05, 2012 7:49 am
by funkmusicinstitute
Hi, I just purchased FCP NV Pro version. When I open my project in FCP I see Neat Video in the filter section. However, when I try to use it on a clip, I get the window informing me that this is the Demo version. And when I try to apply the filter, it seems nothing has happened to the clip. I've watched the creative cow tutorial and followed those instructions. Same result. Any suggestions, many thanks!

Posted: Thu Jan 05, 2012 10:51 pm
by NVTeam
Sent an e-mail.

Vlad

Posted: Sat May 12, 2012 2:49 am
by JKai
Could you post the solution to this problem so we all can find out how to by pass the DEMO version?

Posted: Sat May 12, 2012 6:32 am
by NVTeam
Normally, it is sufficient to close FCP and install the Pro plug-in. It will replace the Demo automatically. If this didn't work, please still close FCP, delete this folder:
/Applications/Neat Video for Final Cut/
and then re-install the Pro plug-in.

Hope this helps,
Vlad