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Frame Size Wrong

Posted: Fri Oct 09, 2015 3:08 pm
by gordielachance
Hi there,

I just bought Neat Video having been impressed with the demo. I'm using it with Final Cut Pro 7, and no matter the resolution of my sequence, whether it be 1920 or 4k, the frame size of neat video is set to 476 * 268.
Can you tell me if I'm doing something wrong.

Posted: Fri Oct 09, 2015 4:56 pm
by gordielachance
Have since resolved this I think. The footage needs to be in the native format. So once I tested it on proress 422 it worked fine. But did not with h.264.

Posted: Sun Oct 11, 2015 9:19 am
by NVTeam
Please make sure you set the zoom level of FCP viewer to 100% before opening Neat Video. That should force FCP to serve full-resolution frames to Neat Video.

Vlad

Posted: Sun Oct 11, 2015 10:19 pm
by gordielachance
Thank you. The issue kept happening, and when I exported prores from Filmconvert to Final Cut Pro , it kept offering 1920 * 540, the problem was the field dominance which was set to upper odd, once I changed it to none it was fixed. Thanks.