Neat Video & Neat Image community

Posted: **Sun Apr 24, 2016 3:16 am**

I had to do a new install;
now, everytime I apply the sharpening filter when I want to export to AME Premier, it crashes. It does not crash when I do not add the sharpening.
Details:
Clip: 5120x2700
OS: OSX 10.9.5
Premier CC 2015
NV 4.1.2
Mac Pro 3.1

this is the first time it happen. Before never had a crash and I often apply a bit of sharpening.

Update:
I just downloaded the 4.1.3 ver.
It seem to solve the problem.
No more crash.-thank you!

Posted: **Sun Apr 24, 2016 12:23 pm**

It is good to hear that the update has fixed the problem.

Could you clarify, do you mean that the crashes happened when you enabled sharpening inside Neat Video itself?

Thank you,
Vlad

Posted: **Sun Apr 24, 2016 2:36 pm**

No, the crashes happen when I tried to export the clip from the Premier Timeline to Media Encoder (Command M)

Posted: **Sun Apr 24, 2016 3:10 pm**

So with the sharpening enabled inside NV, export in Media Encoder failed.
Without that option, export work correctly, is that correct?

Thank you,
Vlad

Posted: **Sun Apr 24, 2016 3:13 pm**

yes, exactly

Posted: **Sun Apr 24, 2016 3:27 pm**

Thank you for the clarification.

Vlad

Posted: **Sun Apr 24, 2016 3:43 pm**

your welcome..... we all want a functional NV

Neat Video & Neat Image community

NV crashes in Premier CC2015 when apply sharpening

NV crashes in Premier CC2015 when apply sharpening