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Diamant V11 - Neat Video v5 crashing

Posted: Wed Jul 03, 2019 9:36 am
by johnson
Hi,

I'm currently using Diamant-Film Restoration V11 with Neat Video v5 plug-in.

The neat video keeps crashing after I applied the neat video filter to the timeline and I try to move the skimmer across the timeline. I've attached the error message. The report file for analysis is here http://gofile.me/6zkWW/dJrP4OTnE.

Previously I was using the Neat Video v4 and it worked fine.

Re: Diamant V11 - Neat Video v5 crashing

Posted: Wed Jul 10, 2019 9:58 am
by NVTeam
We have checked two different builds of DustBuster 11 but so far the problem is not reproducible.
Please check if you run the very latest version and if necessary update Diamant-Film Restoration.

Thank you,
Vlad