Unusable footage

resolve technical issues related to use of Neat Video
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Davidm
Posts: 1
Joined: Wed Sep 14, 2016 11:01 am

Unusable footage

Post by Davidm » Wed Sep 14, 2016 11:24 am

Hi,

First time user of the de-noiser and this is what I'm getting on FCPX. Any thoughts?

Image

NVTeam
Posts: 2309
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Thu Sep 15, 2016 2:52 pm

That may be a hardware problem of the GPU.

To check that please open Neat Video Preferences, Performance tab, and set Neat Video to use the CPU only. Restart FCPX and check if you can reproduce the problem.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

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