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Crash VegasPro17 B421 and NV 5.2

Posted: Thu Feb 20, 2020 7:44 pm
by Grazie
Hello - I've tried attaching the DMP file for your attention. But it is 6mb Zipped.

Please help,

Grazie

Re: Crash VegasPro17 B421 and NV 5.2

Posted: Sun Feb 23, 2020 11:22 am
by NVTeam
Please send the dmp file to support [at] neatvideo.com by e-mail.

Please also prepare a small test project with just one clip and one effect
and check if the problem is reproducible. If it is reproducible, please describe the steps
that need to be taken to reproduce it after opening the test project. Please send the test
project (and source clip) to the above e-mail address as well.

Thank you,
Vlad

Re: Crash VegasPro17 B421 and NV 5.2

Posted: Sun Feb 23, 2020 1:40 pm
by Grazie
Hi Vlad! Thank you. I'll get it ready