Footage brighter on High Sierra?

resolve technical issues related to use of Neat Video
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Joined: Thu Oct 19, 2017 9:52 pm

Footage brighter on High Sierra?

Post by tiloprobst » Fri Nov 03, 2017 9:45 am

Hi, in the context of this problem I have used NeatVideo Reduce Noise on two different machines. A CustoMac with macOS X.12.6, a GTX 1070, FCP X.3.3, NeatVideo 4.6 and a MBP (13", 2015), macOS X.13, no GPU, FCP X.3.4 and NeatVideo 4.6.1.

During this testing I noticed that the same noisy clip, using the same settings comes out noticably brighter on the High Sierra machine than on the Sierra one. I can't provide comparison screenshots right now since the footage belongs to a client, but if necessary I could provide some quick comparison shots later.

Right now I just wanted to now if this has occured to somebody else?

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Post by NVTeam » Fri Nov 03, 2017 10:40 am

We did not observe such a problem so far.

It may be useful to update the CUDA driver to the most recent version as its older versions may have problems with the latest OSX version.

Also, please compare the images in Neat Video's Device Noise Profile window. Those are the frames received from FCPX. If they already look different on two machines, then that means the difference is introduced by FCPX itself or by video codecs used to read the source files.

Thank you,

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