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Pinnacle Studio 9.4.3 Installation Issue

Posted: Mon Dec 22, 2008 4:22 pm
by RockyNv
I have installed the Neat Video Demo in Pinnacle Studio 9.4.3 and it displays in the Video PlugIns Menu and I can attach it to a segment however the application itself does not seem to be starting or at least it does not display its options or presets, only a blank gray window.
The help screens do activate from within the Studio Plugins interface.
Neat Video is displayed in the Studio Video Options listing with a checkmark next to it.

Please advise on how I can get NeatVideo usable.


Posted: Mon Dec 22, 2008 5:44 pm
by NVTeam
Please e-mail me a screenshot showing that gray window, I will try to figure out what is happening and suggest a solution.

My e-mail in my profile.

Thank you,