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Posted: Mon Nov 08, 2010 11:56 pm
by eddiemacarthur
hi. i use vegas 10 pro (32 bit on xp, 64 bit and 32 bit on vista home premium.).
so far, neat video seems to crash vegas 10 every time. i insert the plugin as normal onto the clip, and it says i must select a frame to analyse. then vegas stops responding and needs a forced restart.
have checked that it still works on both pcs with vegas 9 pro and it does. so there seems to be a problem with neat video and vegas 10.
it's the basic version of neat video that i own. anybody else confirm this? thanks. ed[/img]

Posted: Mon Nov 08, 2010 11:59 pm
by NVTeam
Cannot confirm that, the plug-in works correctly on our test machines.

Which version (number) of Neat Video is it?

Do you run any antivirus software? Which one?

Please also try to create a fresh new project with a simple short clip and add NV to it.

Vlad

Posted: Tue Nov 09, 2010 12:09 am
by eddiemacarthur
hi . thanks for extremely quick reply. was using a version i bought about a month ago, but just downloaded latest version (didn't know there was an update; no email from NV!) and it seems to work. will test further. also looks like you've given us 64 bit version. excellent. thanks.
ed