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Are bugfixes announced?
Posted: Fri Sep 09, 2011 5:43 pm
by Lugarimo
Vlad you are probably already know about the bug reported on Neatvideo 3.0 with Windows XP 32-bit users who get crash error after 1000 or so frames. Will a bugfix be announced on the forum or will it just be updated silently since its a temporary minor bug?
Posted: Fri Sep 09, 2011 7:21 pm
by NVTeam
It has been fixed in Home and Pro versions about 10 days ago, as I mentioned in the forum earlier.
Please re-download and re-install the plug-in and that should resolve that problem.
Thank you,
Vlad
Posted: Sat Sep 10, 2011 2:39 pm
by Lugarimo
I did and I am still having problems.
Posted: Sat Sep 10, 2011 3:01 pm
by NVTeam
Please report them to support [at] neatvideo.com and we will try to help.
Thank you,
Vlad
Posted: Sat Sep 10, 2011 5:37 pm
by Lugarimo
Just to clarify, I am using Demo version and it wasn't clear if you updated that one.
Posted: Mon Sep 19, 2011 5:07 am
by Lugarimo
Why am I not getting an answer?
Posted: Mon Sep 19, 2011 8:54 am
by NVTeam
I though it was already clarified:
It has been fixed in Home and Pro versions about 10 days ago, as I mentioned in the forum earlier.
The Demo will be updated later.
Vlad
Posted: Mon Sep 19, 2011 9:26 pm
by Lugarimo
Yeah but you didn't say if the Demo was gonna be updated and announced when it will be updated.
But you answered my question now, thanks.