Page 1 of 1

[Mac-Pro Version] Freeze on Adobe AE CS6

Posted: Mon Sep 17, 2012 10:22 pm
by occamstudio
Hi,
I have a problem with the Pro Neat Video on AE CS6 (Mac 10.7).
When I add the plugin on my video, I open the Option Window to make some adjustements but when I click Apply, no changements and I can't click on anything. I've tried to wait 5 minutes but nothing change and After Effects stay "responsive"...


The only solution is Force Quit.

I hope someone can help me and please, forgive my english !
Thanks,

Thomas

Posted: Wed Sep 19, 2012 9:47 am
by NVTeam
Thomas,

We have already started to work on this by e-mail. There is no point in doing this in two different places. Please try the procedure I described by e-mail to see if the issue is reproducible without NV.

Thank you,
Vlad