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No video when opening?

Posted: Fri Dec 21, 2012 11:19 pm
by Ben Sherman
I am running FCPX 10.0.7 and everytime that I try to open a clip into NV, no video comes up to edit. Is this a known problem with this update?

Posted: Sat Dec 22, 2012 12:46 pm
by NVTeam
Do you use Neat Video as the first effect in the stack of effects or it is going under some other effect? FCPX 10.0.7 is known to not work properly in the latter case. Please move Neat Video to the top of the stack.

Thank you,
Vlad

Posted: Sat Dec 22, 2012 10:03 pm
by Ben Sherman
That was the problem. Thank you for such a speedy response :)