Order placed but no D/load instructions

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klewis
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Joined: Fri Nov 19, 2004 1:16 pm
Location: UK
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Order placed but no D/load instructions

Post by klewis »

Hi I placed an order yesterday for the full NI package and received the Swreg Order Number: U8390238 via email.

I haven't received the instructions or license code to download the full package yet. Is there a problem? as I see the main neatimage.com website is also down

regards

Kev Lewis

NITeam
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Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

We sent the registration minutes after receiving your order.

I am re-sending that e-mail right now.

Best regards,
Vlad

klewis
Posts: 4
Joined: Fri Nov 19, 2004 1:16 pm
Location: UK
Contact:

Post by klewis »

NITeam wrote:We sent the registration minutes after receiving your order.

I am re-sending that e-mail right now.

Best regards,
Vlad
Hi Vlad, thank you for the great response time, nothing received as yet at kevin@thelewiss.co.uk . Can you tell me what the subject line is just so I check my filters?

NITeam
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Post by NITeam »

The subject is "Neat Image Pro+ download and registration (re-sending)"

Do you have an alternative e-mail address?

Vlad

P.S. I replied to your e-mail as well. Have you received my reply?

klewis
Posts: 4
Joined: Fri Nov 19, 2004 1:16 pm
Location: UK
Contact:

Post by klewis »

Hi Vlad,

I didnt get either email for whatever reason and my filters shouldn't of blocked that subject line. would you please resend to the_listener@hotmail.com (the(underscore)thelistener@hotmail.com), I'll monitor that account for awhile

regards

Kev Lewis
Last edited by klewis on Fri Nov 19, 2004 2:42 pm, edited 1 time in total.

NITeam
Posts: 3135
Joined: Sat Feb 01, 2003 4:43 pm
Contact:

Post by NITeam »

I have re-sent the registration to the_listener@hotmail.com

Please let me know if you receive it.

Thank you,
Vlad

klewis
Posts: 4
Joined: Fri Nov 19, 2004 1:16 pm
Location: UK
Contact:

Post by klewis »

Received, downloaded, installed, registered and smiling :)

Thank you for your time Vlad, it's appreciated

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