No email or registration key.

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NekoPhoto
Posts: 1
Joined: Wed Sep 09, 2009 4:38 pm

No email or registration key.

Post by NekoPhoto »

I ordered this and have still not received the download or key... Order Number: U356766001

I have sent 3 messages to support and not a single response. I'm not sure that this is a very good way to treat paying customers. I will escalate with PayPal if I do not get this resolved asap.

JH

NITeam
Posts: 3135
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

We received ONE e-mail on Sep 9.

We did send the registration details on Sep 4. The e-mail was sent to the e-mail address you specified in the order (please note that it was different from the one you have registered in this forum).

On Sep 9, we have re-sent it once again.

Please confirm when you receive it.

Thank you,
Vlad

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