I have lost my ordercode and my download info is not coming

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guldsmed
Posts: 2
Joined: Sun Feb 07, 2010 4:16 pm

I have lost my ordercode and my download info is not coming

Post by guldsmed »

I ordered last Saturday (31 January, pro+ version), and the money left my account on February 2. As I do not have the order number, I can not use the complaint form on the order website. What do I do, to get the goods I payed for?

best wishes

Jan F. Rasmussen, Denmark

NITeam
Posts: 3135
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

On Jan 30, after receiving your order, we sent you an e-mail with a request for confirmation. We have not received any reply to that request. I guess it was lost in the spam folder in your yahoo account. I have re-sent that e-mail two more times today.

Please confirm that you have received my reply and my confirmation request.

Thank you,
Vlad

guldsmed
Posts: 2
Joined: Sun Feb 07, 2010 4:16 pm

Thx for prompt reply

Post by guldsmed »

both here and on mail ;-)

NITeam
Posts: 3135
Joined: Sat Feb 01, 2003 4:43 pm
Contact:

Post by NITeam »

I have just sent you the license by e-mail. Thank you for the confirmation.

Vlad

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