Payment already made, but being informed not receiving yet

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PGX
Posts: 1
Joined: Wed Aug 04, 2010 10:52 am

Payment already made, but being informed not receiving yet

Post by PGX »

My name is Adisorn Ungsatthaphan who ordered the Neat Image Pro plug-in Photoshop/Mac, order number U1312567001. The payment was wired via your informed, JPMorgan, on July 20, 2010, under the payer's name Laksana Ungtthaphan. So far, I have been informed that the payment has not been received yet. Even the receipt copy was faxed and attached to you by mail. Currently, I was confirmed by the issuing bank that the wired payment was perfectly done. Please Urgently check the transaction, and get back to adisorn.su@hotmail.com

NITeam
Posts: 3135
Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

You probably contacted SWREG earlier but not us. Please contact us directly by e-mail (sales [at] neatimage.com) and send a scan of the transfer details as provided by the bank. We will forward it to SWREG and they will investigate.

Thank you,
Vlad

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