Error: 80004005h

resolve technical issues related to use of Neat Video
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GatwickSpotting
Posts: 4
Joined: Fri Jun 26, 2009 3:50 pm

Error: 80004005h

Post by GatwickSpotting » Mon Nov 02, 2009 1:51 pm

Hello,

I have recently moved to a different PC, and when trying to install Neat Video plugin for Sony Vegas on Sony Vegas Pro 9.0 I get an error message saying, "The DirectX Plug-In C:\Program Files\Neat Video 2\NeatVideoSV.dll failed to register properly. (80004005h).

Worked fine on my old PC. Although now when installing through the .exe (ran on and off administrator mode) and when installing manually, it fails.

Although when running the .exe installation, it says it successfully installed.

I am running a 64-bit machine, and 64-bit Vegas.

And I have experimented with UAC and running certain things as administrator, yet I still get the same results.

I have checked for it many times in my Video FX folder.

I am running Windows 7 Home Premium 64-bit.

Hope there's a resolution for this issue.

-Jordi

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Mon Nov 02, 2009 3:11 pm

Which version of Neat Video do you try to install? Which version number and is it 32-bit or 64-bit?

For 64-bit Windows and 64-bit Vegas, the right version of Neat Video is the 64-bit one. Please download it using your original license and download instruction and let the installer add the plug-in, do not make any additional manual steps, and it should work.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

GatwickSpotting
Posts: 4
Joined: Fri Jun 26, 2009 3:50 pm

Post by GatwickSpotting » Mon Nov 02, 2009 3:47 pm

I tried to access the download page with the correct information and valid code but it wouldn't accept it...

NVTeam
Posts: 2261
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Mon Nov 02, 2009 3:52 pm

You tried to log on to the download area of another edition (Home instead of Pro).

Vlad
Image Image Neat Video team
noise reduction for video and photos

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