Options Window not launching v5 SR FCPX

resolve technical issues related to use of Neat Video
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cleantone
Posts: 8
Joined: Fri Jan 29, 2016 4:20 pm

Options Window not launching v5 SR FCPX

Post by cleantone »

Wondering if anyone has insight or help. I'm on macOS 12.4 FCPX 10.6.2 with NeatVideo5FC(SR).Pro.UB. I've been using it recently but on my current project, the options window won't load. I've tried 4k and 1080p, relaunching and reinstalling. When I click Options Window I get a dialog that says Final Cut is preparing frames 0%. It goes away and nothing launches. Any thoughts? Thanks!
cleantone
Posts: 8
Joined: Fri Jan 29, 2016 4:20 pm

Re: Options Window not launching v5 SR FCPX

Post by cleantone »

I reinstalled FCPX and it's working again.
cleantone
Posts: 8
Joined: Fri Jan 29, 2016 4:20 pm

Re: Options Window not launching v5 SR FCPX

Post by cleantone »

I'm running into this again and reinstalling is not helping. Apple M1 Max. Monterey 12.4. FCPX 10.6.1. (to avoid the bug). NeatVideo5FC(SR).Pro.UB
NVTeam
Posts: 2656
Joined: Thu Sep 01, 2005 4:12 pm
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Re: Options Window not launching v5 SR FCPX

Post by NVTeam »

FCPX 10.6.1 is very old. Please try to install the latest version 10.6.4.
cleantone
Posts: 8
Joined: Fri Jan 29, 2016 4:20 pm

Re: Options Window not launching v5 SR FCPX

Post by cleantone »

Last I knew Neat Video was not working in versions past 10.6.1. The rendering problems present in 10.6.2 and 10.6.3. This was as of two months ago. Has that been resolved?

Edit: I see in the other thread that it's been resolved in 10.6.4. Will update.
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