Illegal memory access (700) in mallocGPU (1240) with rtx 5090

resolve technical issues related to use of Neat Video
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Jokris
Posts: 4
Joined: Tue Feb 18, 2025 7:48 pm

Illegal memory access (700) in mallocGPU (1240) with rtx 5090

Post by Jokris »

Trying to modify tiff files of size about 9000x6000.
Using Neat Video, 9950x and 5090, ram=96GB and no other processes running I run into this error when trying to export tiff files.

GPU error on NVIDIA GeForce RTX 5090: an illegal memory access was encountered (700) in mallocGPU (1240)
Will make 2 more attempt(s) to use 'NVIDIA GeForce RTX 5090'.
GPU error on NVIDIA GeForce RTX 5090: an illegal memory access was encountered (700) in mallocGPU (1240)
Will make 1 more attempt(s) to use 'NVIDIA GeForce RTX 5090'.
GPU error on NVIDIA GeForce RTX 5090: an illegal memory access was encountered (700) in mallocGPU (1240)
Too many GPU errors, disabling the use of 'NVIDIA GeForce RTX 5090' by Neat Video.
Neat Video will be using CPU cores for further processing.
NVTeam
Posts: 2776
Joined: Thu Sep 01, 2005 4:12 pm
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Re: Illegal memory access (700) in mallocGPU (1240) with rtx 5090

Post by NVTeam »

Please kindly submit a bug report to provide additional information about your setup, project. If possible please also submit a reproducible test case (a small test project allowing to get the same error) with the bug report.

Thank you,
Vlad
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