Filtering stops at 12:43

general questions about Neat Video
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timthescarred
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Joined: Tue Feb 01, 2011 7:18 am

Filtering stops at 12:43

Post by timthescarred » Wed Feb 02, 2011 12:57 am

I was using the demo filter to test the abilities, I had 4 video clips. One 3:59 long, two 30:00 long, and one 26:54.

The first video came out wonderfully, however the next three videos look good until exactly 12 min 43 sec into the video when the filtering seems to stop completely and all the noise is back.

I am using Neat Video through Adobe After effects CS5.

I am interested in purchasing the full software but want to know it will work properly first.

Is this a limitation in the demo? Something I am doing wrong? or a problem with the software?

Please help.

NVTeam
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Post by NVTeam » Wed Feb 02, 2011 10:55 am

The Demo does have a time limit, it can filter a limited amount of data, both in terms of size and length. This is described in the featuremap.

Vlad
Image Image Neat Video team
noise reduction for video and photos

timthescarred
Posts: 3
Joined: Tue Feb 01, 2011 7:18 am

Post by timthescarred » Sat Feb 05, 2011 4:03 am

I did know about the limit, However I thought it was up to 30 minutes and 640x480 resolution.

Are you suggesting there may be a size as in 1GB of data I am running into?

I tested in Premiere with the same results.

If I purchase the full addition is there a satisfaction guarantee if it does not work?

NVTeam
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Post by NVTeam » Sat Feb 05, 2011 11:58 am

If it doesn't work then we will look into a specific problem that you may encounter and try to find a solution. We resolve problems, not avoid them.

Vlad
Image Image Neat Video team
noise reduction for video and photos

timthescarred
Posts: 3
Joined: Tue Feb 01, 2011 7:18 am

Post by timthescarred » Mon Feb 07, 2011 5:12 am

AND... full version works with no issues

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