losing registration & settings in nv for fcp
losing registration & settings in nv for fcp
Hello.
Wanna say, the latest version of Neat Video for FCP loses my registration and my settings every time I start the plugin.
Anybody else?
Wanna say, the latest version of Neat Video for FCP loses my registration and my settings every time I start the plugin.
Anybody else?
I mailed it to your team.NVTeam wrote:Please contact support (support [at] neatvideo.com), we will try to help you.
Thank you,
Vlad
/Library/Preferences there are two files. com.absoft.Neat Video FC.plist
and a lock-file.
In /User/Library/Preferences there's no such file you said.
I installed the Plugin to /Library/Plugins/FxPlug folder
via the installer instead of the applications folder because
I don't want it to be there in case of organization!
I've repaired my permissions and I've installed the plugin again.
But I install it at the same position mentioned above.
The problem is still there!
Thanks.
Please install it to /Applications instead. It is not supposed to be installed into FxPlug folder. The installer will add an alias there.valleo wrote:I installed the Plugin to /Library/Plugins/FxPlug folder
via the installer instead of the applications folder because
I don't want it to be there in case of organization!
I've repaired my permissions and I've installed the plugin again.
But I install it at the same position mentioned above.
The problem is still there!
Thank you,
Vlad
I deleted all the files from /HD/Library/Preferences & User/Library/Preferences, from FxPlug and from Applications folder.Please install it to /Applications instead. It is not supposed to be installed into FxPlug folder. The installer will add an alias there.
Thank you,
Vlad
I did a permission repair and restarted my machine.
Reinstall into applications-folder - problem is still there!
I use Motion 5 and Final Cut Pro X.