[Mac-Pro Version] Freeze on Adobe AE CS6

resolve technical issues related to use of Neat Video
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Joined: Mon Sep 17, 2012 10:12 pm

[Mac-Pro Version] Freeze on Adobe AE CS6

Post by occamstudio » Mon Sep 17, 2012 10:22 pm

I have a problem with the Pro Neat Video on AE CS6 (Mac 10.7).
When I add the plugin on my video, I open the Option Window to make some adjustements but when I click Apply, no changements and I can't click on anything. I've tried to wait 5 minutes but nothing change and After Effects stay "responsive"...

The only solution is Force Quit.

I hope someone can help me and please, forgive my english !


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Joined: Thu Sep 01, 2005 4:12 pm

Post by NVTeam » Wed Sep 19, 2012 9:47 am


We have already started to work on this by e-mail. There is no point in doing this in two different places. Please try the procedure I described by e-mail to see if the issue is reproducible without NV.

Thank you,
Image Image Neat Video team
noise reduction for video and photos

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