No video when opening?

resolve technical issues related to use of Neat Video
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Ben Sherman
Posts: 2
Joined: Fri Dec 21, 2012 10:59 pm

No video when opening?

Post by Ben Sherman »

I am running FCPX 10.0.7 and everytime that I try to open a clip into NV, no video comes up to edit. Is this a known problem with this update?
NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam »

Do you use Neat Video as the first effect in the stack of effects or it is going under some other effect? FCPX 10.0.7 is known to not work properly in the latter case. Please move Neat Video to the top of the stack.

Thank you,
Vlad
Ben Sherman
Posts: 2
Joined: Fri Dec 21, 2012 10:59 pm

Post by Ben Sherman »

That was the problem. Thank you for such a speedy response :)
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