Slower rendering in FCPX 10.0.6

resolve technical issues related to use of Neat Video
garters
Posts: 7
Joined: Fri May 18, 2012 4:32 am

Post by garters » Tue Nov 13, 2012 1:53 am

Thanks for the offer, but neither option suits me at this time. I like the new FCPX too much to go back, because it fixes some other niggles that used to frustrate me. I'll just put up with the slow "neat" rendering and leave the Mac on all night when I leave the office.

However it will be a good day when it is fixed.

Cheers

valleo
Posts: 50
Joined: Wed Aug 17, 2011 7:23 pm

Post by valleo » Tue Nov 13, 2012 2:26 pm

Maybe this is another bug of FCPX:
When I add the NV filter to a clip in the timeline, then the clip seems to show offset in time. Workaround for this is to apply the filter to the clip when open it in a timeline seperately.

NVTeam
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Post by NVTeam » Tue Nov 13, 2012 2:38 pm

We haven't seen such an effect yet, users have not reported that either. That is something new.

Is it always reproducible on your machine? Is it clip-specific or happens with any clip? Could you also clarify the workaround a bit more?

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

valleo
Posts: 50
Joined: Wed Aug 17, 2011 7:23 pm

Post by valleo » Tue Nov 13, 2012 3:11 pm

No, not everytime. At the moment I've got no footage to look at. It happended on a 50fps GoPro shot, retimed to 50% (for 25fps timeline usage). No issues on 25fps footage so far.

tlbrownmusic
Posts: 1
Joined: Thu Nov 15, 2012 4:45 pm

Same issue

Post by tlbrownmusic » Thu Nov 15, 2012 4:57 pm

Hi there so this might sound stupid. But I'm doing a music video to which i have some noise I need to eliminate. Is this bug causing the program not to filter at all? Im getting the same terminal error. "Error: Incorrect Input Data. Frame is not filtered." Does this mean its just not working at all right now?

NVTeam
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Post by NVTeam » Thu Nov 15, 2012 5:10 pm

That means you have been hit by that known bug in FCPX 10.0.6.

Please contact support [at] neatvideo.com, we might have a workaround before Apple fixes FCPX.

Vlad
Image Image Neat Video team
noise reduction for video and photos

nav6785
Posts: 5
Joined: Thu Oct 25, 2012 7:25 pm

Post by nav6785 » Thu Nov 22, 2012 1:10 pm

Is there any news on what Apple may do to correct the functionality of 3rd party plugins?

NVTeam
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Post by NVTeam » Thu Nov 22, 2012 1:21 pm

No, they need to correct the functionality of FCPX itself. Also, the problem shows up not only with third-party plug-ins, it is possible to get the same issue even with some of Apple own filter plug-ins. Which is yet another indication that the bug is in FCPX itself.

Unfortunately we have no news from Apple so far. We know they work on the problem, but it is not clear when it is going to be solved.

Vlad
Image Image Neat Video team
noise reduction for video and photos

nav6785
Posts: 5
Joined: Thu Oct 25, 2012 7:25 pm

Post by nav6785 » Thu Nov 22, 2012 4:29 pm

Apple are slipping!!! I'm shocked they'd release something that hasn't been thoroughly tested! Well thanks Vlad for keeping us up to scratch

EmcFH
Posts: 1
Joined: Mon Dec 17, 2012 12:48 pm

Post by EmcFH » Mon Dec 17, 2012 1:37 pm

I downloaded your plug-in this morning and have the same problem as mentionned in this post (message : error: inccorect input data. frame is not filtered). I also use FCP X 10.0.6.
Was any solution found to solve this ?
Fortunately, I still also have a FCP 7 on my workstation so I could enjoy your plug-in but that would be much more convenient to work "diretcly" in FCP X.
Any chance you (or Apple) fix this ?

NVTeam
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Post by NVTeam » Mon Dec 17, 2012 1:48 pm

I can see you have sent this message by e-mail and here. I will answer by e-mail.

Vlad
Image Image Neat Video team
noise reduction for video and photos

garters
Posts: 7
Joined: Fri May 18, 2012 4:32 am

Post by garters » Sat Dec 29, 2012 3:04 am

I see that Apple have released FCP 10.0.7

Any change to the situation with Neat and it's speed under FCPX 10.0.6

NVTeam
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Post by NVTeam » Sat Dec 29, 2012 8:29 am

10.0.7 has more serious issues than just speed. In many cases, 10.0.7 will produce artifacts / corrupted frames in rendered data, which makes it quite useless in production until the bugs are fixed by Apple.

At the least the final rendering makes little sense in such conditions. Perhaps it is okay to set up a project and do some regular editing in it, but not the final rendering because that may create bad frames in the output.

In short, I recommend to wait for 10.0.8 or use 10.0.5.

Vlad
Image Image Neat Video team
noise reduction for video and photos

simonpwood
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Joined: Thu Jun 07, 2012 1:07 pm

Post by simonpwood » Mon Feb 11, 2013 8:31 am

Any updates from Apple with regards to this issue? Do Apple talk to plug-in developers?

NVTeam
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Post by NVTeam » Mon Feb 11, 2013 10:56 am

Apple guys say they thought they had a fix for that problem but then, they say, it turned out not to be a correct fix and so they are now continuing to work on that bug. As strange as it sounds, that is practically their words. We all are still waiting for that fix.

Vlad
Image Image Neat Video team
noise reduction for video and photos

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