Cannot register v3

general questions about Neat Video
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ritsmer
Posts: 15
Joined: Tue Mar 13, 2007 2:58 pm
Location: Copenhagen, Denmark

Cannot register v3

Post by ritsmer » Fri Mar 29, 2013 4:50 pm

Have tried for a couple of hours: install, uninstall, reboot, run everything as administrator etc etc and etc - but every time I press the Configure button Neat Video tells me in a little nice green window that "This free Demo edition ...." - and obviously I am not intelligent enough :- ) to find out what to do to get prompted for the registration data - so I still have the Demo watermark.

I am trying to register for Vegas 11 build 700 (32 bit), but have tried to register for Vegas 12 build 486 (64 bit) but also here "close - but no cigar"

Could anybody please enlighten me??

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Fri Mar 29, 2013 6:28 pm

Perhaps you installed the Demo version thinking it was not Demo download?
Have you actually downloaded the non-Demo (Home or Pro) version?

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

ritsmer
Posts: 15
Joined: Tue Mar 13, 2007 2:58 pm
Location: Copenhagen, Denmark

Post by ritsmer » Mon Apr 01, 2013 9:00 am

Thank you - My fault:

Imagined that I could register the trial version to become the paid-for version like with some other programs.
Have downloaded from the proper place as stated in the e-mail - and now Neat Video works as great as ever.

Actually I should have noticed that the installed version clearly showed up as a Demo version in Windows Uninstall program list - now I see the not-demo version there.

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