Freezing in premiere pro when auto-save is enabled

resolve technical issues related to use of Neat Video
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Joined: Mon Nov 04, 2013 12:00 am

Freezing in premiere pro when auto-save is enabled

Post by Magdef » Wed Nov 06, 2013 3:01 pm

I love using neat video, however I can only use it if I have auto-save disabled. If auto-save is enabled, then if I am in the neat video UI, it freezes. Only way to move forward is to force quit.

I'm using a MacBook Pro. Experienced problem using both 10.8 and 10.9.
Using premiere pro cs6.
I have an internal SSD for applications and operating system and internal default drive for data.

This is not a new problem, but has been there since purchase (July? This year).


Posts: 2266
Joined: Thu Sep 01, 2005 4:12 pm

Post by NVTeam » Thu Nov 07, 2013 8:21 am

Please update the plug-in to the most recent version (simply download the current version today) and check if you still can reproduce the problem.

Thank you,
Image Image Neat Video team
noise reduction for video and photos

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