questions about practical use of Neat Video, examples of use
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Joined: Sat Feb 15, 2014 10:42 am


Post by tonyray » Sat Feb 15, 2014 11:01 am

I'm having a issue with Neat with multicam in Final Cut X. It is causing the video not to show up in the timeline correctly. It is also causing crashes.


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Joined: Thu Sep 01, 2005 4:12 pm

Post by NVTeam » Sat Feb 15, 2014 11:19 am

Please prepare a reproducible test case:
- a precise description of the steps required to set up the test project and then leading to the problem(s);
- a sample clip used in the test case;

and e-mail it to support[at] We will receive the test case, follow your steps and use your test clip to reproduce the issue. Once it is reproducible on our machines, we can identify the cause of the problem and either fix it or pass it to Apple (if the problem is in FCPX itself).

Thank you,
Image Image Neat Video team
noise reduction for video and photos

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