Constant FCP X crashes

resolve technical issues related to use of Neat Video
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vixroy
Posts: 2
Joined: Tue Jul 15, 2014 6:37 am

Constant FCP X crashes

Post by vixroy »

Neat Video keeps causing FCP X to crash. I have seen the plugin in action before and know that it works well, but it seems as if each time I try to preview a clip with the effect applied it crashes. Is there a fix?
NVTeam
Posts: 2745
Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Post by NVTeam »

Could you please send the crash logs to support [at] neatvideo.com?

Thank you,
Vlad
vixroy
Posts: 2
Joined: Tue Jul 15, 2014 6:37 am

Post by vixroy »

Just sent
NVTeam
Posts: 2745
Joined: Thu Sep 01, 2005 4:12 pm
Contact:

Post by NVTeam »

Thank you, we will analyze it and let you know our findings by e-mail.

Vlad
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