Neat Video 3 or 4 and FCPX10.2.1

resolve technical issues related to use of Neat Video
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Davisgs
Posts: 2
Joined: Thu Jun 11, 2015 1:03 pm

Neat Video 3 or 4 and FCPX10.2.1

Post by Davisgs »

Since update of FCPX 10.2.1, plugin has either showed a black screen in preview or video below the video that the filter has been applied to (Show A-roll Clip instead of B-roll clip). I was using version 3 and thought that purchasing version 4 would solve problem, but that didn't fix it either, after downloading and installing. Any ideas on how to get it working again? :oops: :evil: :cry:
NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam »

So the problem started after update of FCPX to 10.2.1, is that correct?
FCPX itself changed and that triggered the problem, right?

When you test version 4, do you re-add "Reduce Noise v4" to the clip or you keep the old "Reduce Noise" (which is v3) already applied to the clip?

Thank you,
Vlad
Davisgs
Posts: 2
Joined: Thu Jun 11, 2015 1:03 pm

Post by Davisgs »

I just did some more testing. Restarted FCPX erasing the prefrences. Created a new project. And used the old clips and it works great again! I guess killing the pref. make the difference. Not sure why that made a difference, but glad to see it working again.
NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam »

Very good. Please let me know if that happens again.

Thank you,
Vlad
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