NV 4.1.1 crashes 4K in FCPX

general questions about Neat Video
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csound
Posts: 7
Joined: Sun Dec 09, 2012 10:18 am

NV 4.1.1 crashes 4K in FCPX

Post by csound » Mon Dec 21, 2015 5:49 pm

Just installed NV 4.1.1 running Mac OS 10.11.2 FCPX 10.2.2. Trying to use with 4K footage crashes computer. Tried restarting and trashing NV preferences etc but problem persists.
Problem did not occur with NV4.1 - is previous version still available for download?

NVTeam
Posts: 2286
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Mon Dec 21, 2015 8:47 pm

Please contact support [at] neatvideo.com, they will help you with 4.1.

I am not sure the problem is in 4.1.1 though.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

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