Driver Scanner

resolve technical issues related to use of Neat Video
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Posts: 1
Joined: Sun Jan 10, 2016 2:02 pm

Driver Scanner

Post by Blue67 » Sun Jan 10, 2016 2:20 pm

First time on this forum and I hope someone can help.
I have an iMac desktop running system El Capitan.
Neat ran flawlessly until it came out with update. Now I cannot scan anything
I went to Neat Diagnostics and everything is green except Driver installation.
I have uninstalled and reinstalled NEAT 3X's and I am still not able to scan.
Driver is not not installed...what am I not doing correctly.

Thank you, [/u]

Posts: 2266
Joined: Thu Sep 01, 2005 4:12 pm

Post by NVTeam » Mon Jan 11, 2016 10:46 am

You are writing to an incorrect forum / incorrect website (of another product). Please check the documentation of your scanner product to find the website / contact details of the manufacturer of that product.

Thank you,
Image Image Neat Video team
noise reduction for video and photos

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