Processed clip is just black

resolve technical issues related to use of Neat Video
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Joined: Tue Dec 06, 2016 2:46 pm

Processed clip is just black

Post by redwood » Tue Dec 06, 2016 11:28 pm

Purchased Neat video yesterday. Installed fine..I can now see it as an effect option within Adobe Premiere Pro.

Having watched the tutorial, I applied the Neat Video effect to a clip in Premiere Pro. All seemed to work fine...created a noise profile, looked at the filtered version and it looked suitably cleaned up.

However when I then hit 'apply', the clip in Premiere Pro just went completely black. I tried rendering the clip to see if that made a difference, but it didn't. When I disable the Neat video effect, the clip is visible again. Re-enable it...everything turns black.

Tried it a few times and got the same result. Any tips on what I'm doing wrong?

Many thanks!

Posts: 2266
Joined: Thu Sep 01, 2005 4:12 pm

Post by NVTeam » Wed Dec 07, 2016 11:03 pm

Is there anything else (other effects) applied to the same clip before Neat Video?

Is that clip cut or trimmed using Premiere tools?

Thank you,
Image Image Neat Video team
noise reduction for video and photos

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