jrmilt wrote:Final it will get to around 30% export before it either says sharing failed or makes the computer freeze and instantly restart.
This sounds kinda familiar. My computer is freezing and restarting too, when I use NeatVideo during a final export.
Here,
here and
here people maybe have the same problem. When you google a bit, you also find stuff like
this where people get kernel panics with NeatVideo on original Apple hardware.
FCPX 10.3.3, macOS X.12.6. The hardware is a hackintosh with a Gigabyte H270N-Wifi, a 7700K and a Gigabyte GTX 1070 (8GB, ITX format). The whole setup is very fresh, so the drivers are up to date. Initially Neat Video did not recognize the GPU, but forcing the settings worked.
The project is a movie of around 100 min. The source material is 4k. At first I thought it would be overheating problems or the 550W PSU not delivering enough watts. The CPU is aroung 70 deg C during rendering (Corsair H60 compact water cooler), but that also happens when I render with Handbrake. NeatVideo is pretty much the only CUDA app I use. It crashes no matter if I use CPU-only, GPU-only or CPU/GPU, sometimes at around 20%, 40% or 90% (CPU only). What gets me is that the entire computer just shuts down. But to my knowledge there are no real Kernel Panics on hackintoshes since there is no Apple BIOS. I also don't think there's a crash report for FCPX.
When I use CPU-only it crashes later, with the export about 90% done after 30 hours. In this case the 1070 is only warm, whereas with CUDA it gets quite hot. I can't say how hot though since on hackintoshes the GPU temp sensors kernel extensions currently causes crashes under Sierra and there's no update in sight.
With CUDA the export is around 3x times faster, which is why I want to use it. And yes, I am sure the problems are related to NeatVideo, CUDA or whatever. I have used FCPX for years and my projects are often very similiar. With my current testing project NeatVideo is the only complex effect. The timeline is very simple. Deactivating NeatVideo drops the render time to almost nothing and the export finishes normally.
I have already talked to support about this. I will try and test VirtualDub under Windows, as Vlad suggested, but that will take time. Usually I don't work under Windows.
Right now I am rendering with CUDA to reproduce the crash and then I will try to find something in the system logs.
I will also try to install another fan, even though I doubt it makes a difference.