Neat Image Upgrade Policy

general questions about Neat Image
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gmitchel
Posts: 10
Joined: Fri Mar 28, 2003 5:40 pm

Neat Image Upgrade Policy

Post by gmitchel »

I am interested in purchasing Neat Image.

What is the upgrade policy for Neat Image? Are upgrades for the same version free? Also, I upgrade from the Home User to the Professional version, would my previous purchase price be credited for the new version?

Thanks,

Mitch
NITeam
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Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Yes, updates within one major version (2.xx->2.yy) are free for all editions. Updates to a major version with a higher number (2.xx->3.yy) may be free or not free, depending on edition.
Upgrade from Home edition to Pro edition takes into account price of the Home edition. Please check this page for current upgrade prices:
http://www.neatimage.com/upgrade.html

Vlad
gmitchel
Posts: 10
Joined: Fri Mar 28, 2003 5:40 pm

Post by gmitchel »

Cool. I'll order Neat Image today.

Thanks.

Mitch
ken2step
Posts: 2
Joined: Thu May 15, 2003 8:06 am

I am updating my v2.21Pro to v2.3Pro

Post by ken2step »

Do I uninstall the earlier version first or just install on top of the old??
Thanks
ken
NITeam
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Post by NITeam »

Install into a new folder (this is done by the installer by default). In this way, you will be able to unistall older version both before and after installing new one.

Vlad
ken2step
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Joined: Thu May 15, 2003 8:06 am

Post by ken2step »

Thanks for the quick answer! I will proceed right now

ken
jsperl
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Location: Monterey Peninsula
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Post by jsperl »

. Please check this page for current upgrade prices:
http://www.neatimage.com/upgrade.html
Um, page doesn't show upgrade prices. Do you have to log in to download area to see the prices? I only ask because I don't have my reg # handy at the moment.

-- Jake[/code]
NITeam
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Joined: Sat Feb 01, 2003 4:43 pm
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Post by NITeam »

Yes, please log in to see prices. Even if you don't want to upgrade, you still can download the latest version of your current Neat Image edition.

Vlad
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