FCX crashing during export when using noise reduction filter

resolve technical issues related to use of Neat Video
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Joined: Fri Sep 12, 2014 12:04 pm

FCX crashing during export when using noise reduction filter

Post by Dougied » Fri Sep 12, 2014 5:55 pm

I'm using the noise reduction filter in FCX 10.1.3 and when I send the video files to Compressor It encodes for about 4hours then it crashes! This only happens when I use the plug-in, when I export footage without using the plug-in it encodes perfectly.

Also is it normal that the encoding time takes forever when I'm using the noise reduction filter? :evil:

Posts: 2266
Joined: Thu Sep 01, 2005 4:12 pm

Post by NVTeam » Sat Sep 13, 2014 9:12 am

There is a known problem in Compressor (which often runs into memory-related problems when rendering a project with third-party video effect plug-ins), Apple is currently investigating it to find a solution.

I recommend to export using FCPX itself instead of through Compressor.
FCPX is known to not have that specific problem and also it renders/exports faster than Compressor. Please try to do that.

Regarding speed, I also recommend to try running Optimize in Neat Video Preferences. That may help to some extent.

Thank you,
Image Image Neat Video team
noise reduction for video and photos

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