NV Cropping footage

resolve technical issues related to use of Neat Video
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ray.gorbea
Posts: 4
Joined: Fri Jan 16, 2015 8:09 pm

NV Cropping footage

Post by ray.gorbea » Fri Jan 16, 2015 11:31 pm

Can someone please tell me why NV crops my 4k footage in Premiere CC? When I scale the footage up to compensate and then render the selection NV still crops the footage. Only way to get rid of the cropping is disable NV.

Please help!!!!

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Sat Jan 17, 2015 12:02 am

Are you sure it is NV who crops it, not Premiere itself (when sending frames to NV for processing)? Theoretically either side can do that, so I would not jump to conclusions before running some direct tests with debugger.

Could you prepare a small reproducible test case (a smallest possible test project with a very short clip, a 1 second should be enough) and e-mail it to support [at] neatvideo.com for direct tests?

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

ray.gorbea
Posts: 4
Joined: Fri Jan 16, 2015 8:09 pm

Post by ray.gorbea » Sat Jan 17, 2015 12:44 am

Thanks Vlad. I just realized I round tripped from Premiere to Resolve and back. I think something must have happened on the footage on the round trip. I will test on a separate sequence with different footage and email support if needed.

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