Neatvideo AE not working with Adobe Media Encoder CC why???

questions about practical use of Neat Video, examples of use
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danielschweinert
Posts: 3
Joined: Sun Jul 13, 2014 1:49 pm

Neatvideo AE not working with Adobe Media Encoder CC why???

Post by danielschweinert » Tue Feb 24, 2015 3:50 pm

Im going nuts, need to finish this project asap. I try to render my After Effects composition through the new Adobe Media Encoder CC 2014 because it uses CUDA and it's way faster. But while importing the AE Comp (incl. Neatvideo in the comp) AME CC 2014 crashes and nothing happens. When I remove the Neatvideo plugin from the comp it works fine. Am I doing something wrong?

I've purchased Neatvideo for AE and as separate OFX plugin for DaVinci Resolve. Someone said I might need again a special license for AME CC 2014. Is that true?

NVTeam
Posts: 2261
Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Tue Feb 24, 2015 10:41 pm

There is a problem in AME which prevents the plug-in from working correctly. Please contact our support by e-mail, we may have a temporary solution for you.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

danielschweinert
Posts: 3
Joined: Sun Jul 13, 2014 1:49 pm

Post by danielschweinert » Tue Feb 24, 2015 11:06 pm

Thank you very much! Just got an email from support team with a fix.

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