FCP 10.2

resolve technical issues related to use of Neat Video
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mpohalloran
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Joined: Wed Apr 15, 2015 2:40 pm

FCP 10.2

Post by mpohalloran » Wed Apr 15, 2015 2:58 pm

Hi

Are there any known issues before upgrading to Final Cut Pro 10.2

Regards

Billrey
Posts: 2
Joined: Wed Apr 15, 2015 7:05 pm

Post by Billrey » Sat Apr 18, 2015 4:24 pm

Yes, there are bugs. In fact, it basically doesn't work. Every other clip I use is completely black when I add a Neat Video effect on it. Hopefully this can be fixed ASAP! Really annoying...

NVTeam
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Joined: Thu Sep 01, 2005 4:12 pm
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Post by NVTeam » Sat Apr 18, 2015 5:59 pm

Yes, Apple is already working on this new FCPX bug introduced in 10.2. Hopefully they will fix it soon.

We have been describing our findings so far in this page. There may be temporary workarounds possible, like using a new project instead of a converted old one, or ensuring the frame rate is same, or not using transitions.

Hope this helps,
Vlad
Image Image Neat Video team
noise reduction for video and photos

mpohalloran
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Joined: Wed Apr 15, 2015 2:40 pm

Post by mpohalloran » Mon Apr 20, 2015 10:18 am

Thanks for the replies. Will hold off updating until new version of FCP is released.

Regards

NVTeam
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Post by NVTeam » Thu Apr 23, 2015 10:07 am

We have updated the plug-in with a workaround for that black frame issue and also reflected that in the known issues page.

Hope this helps,
Vlad
Image Image Neat Video team
noise reduction for video and photos

djmarksf
Posts: 2
Joined: Sun May 03, 2015 8:28 pm

Post by djmarksf » Sun May 03, 2015 10:15 pm

It would be nice if news of this new version was posted outside of this thread. I suspect a lot of people are missing out since there seems to be absolutely no mention of it anywhere else on the Neat website (or even in this forum's "Announcement" section).

NVTeam
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Post by NVTeam » Sun May 03, 2015 10:39 pm

That is also specified in the "known issues" page itself, which is always available on the website (in the Support menu item). Those affected by this and other FCPX bugs can find the relevant information there.

Thank you,
Vlad
Image Image Neat Video team
noise reduction for video and photos

djmarksf
Posts: 2
Joined: Sun May 03, 2015 8:28 pm

Post by djmarksf » Sun May 03, 2015 11:57 pm

Yes, but I suspect many users (I know I'm one of them) would normally be looking for news of a new version on the main page under "latest news" http://www.neatvideo.com/index.html .

Anyway, glad you were able to work around the FCPX 10.2 bug, that was pretty annoying.

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