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Order placed but no D/load instructions
Posted: Fri Nov 19, 2004 1:21 pm
by klewis
Hi I placed an order yesterday for the full NI package and received the Swreg Order Number: U8390238 via email.
I haven't received the instructions or license code to download the full package yet. Is there a problem? as I see the main neatimage.com website is also down
regards
Kev Lewis
Posted: Fri Nov 19, 2004 2:19 pm
by NITeam
We sent the registration minutes after receiving your order.
I am re-sending that e-mail right now.
Best regards,
Vlad
Posted: Fri Nov 19, 2004 2:27 pm
by klewis
NITeam wrote:We sent the registration minutes after receiving your order.
I am re-sending that e-mail right now.
Best regards,
Vlad
Hi Vlad, thank you for the great response time, nothing received as yet at
kevin@thelewiss.co.uk . Can you tell me what the subject line is just so I check my filters?
Posted: Fri Nov 19, 2004 2:35 pm
by NITeam
The subject is "Neat Image Pro+ download and registration (re-sending)"
Do you have an alternative e-mail address?
Vlad
P.S. I replied to your e-mail as well. Have you received my reply?
Posted: Fri Nov 19, 2004 2:40 pm
by klewis
Hi Vlad,
I didnt get either email for whatever reason and my filters shouldn't of blocked that subject line. would you please resend to
the_listener@hotmail.com (the(underscore)
thelistener@hotmail.com), I'll monitor that account for awhile
regards
Kev Lewis
Posted: Fri Nov 19, 2004 2:42 pm
by NITeam
I have re-sent the registration to
the_listener@hotmail.com
Please let me know if you receive it.
Thank you,
Vlad
Posted: Fri Nov 19, 2004 2:49 pm
by klewis
Received, downloaded, installed, registered and smiling
Thank you for your time Vlad, it's appreciated