Photoshop Elements 3 "Bug"

resolve technical issues related to use of Neat Image
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ruffprints
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Joined: Tue Nov 30, 2004 3:49 am
Location: Los Angeles, CA
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Photoshop Elements 3 "Bug"

Post by ruffprints »

Have worked extensively with it since the release. Since I downloaded Pro + , things went well until I started getting a "DB API failed to initialize" error message.

Called Adobe, uninstalled, etc, then ended up creating a new profile since they couldn't resolve the problem in the existing profile (wimps), but that left me with a very bizarrely acting IE. All else is fine (except now I need to manually load in the Neat Image plug in.)

Anyone heard of this?
NITeam
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Post by NITeam »

now I need to manually load in the Neat Image plug in
How does that look like exactly? What is working differently with the Neat Image plug-in now?

Thank you,
Vlad
ruffprints
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Location: Los Angeles, CA
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Post by ruffprints »

I should have been more clear. Haven't yet loaded in the plug-in. I need to re- install the plug in, manually. Whereas before, when I downloaded the Pro+, it found it's way into photoshop on it's own. Because I re-installed PS, now I have to reinstall NI manually. Have printed out your instructions and will do so. I'll let you know if there are problems afterward.
Does that make sense? Thx,
NITeam
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Post by NITeam »

There shouldn't be any problem. Just re-install the plug-in using the original instruction.

Thank you,
Vlad
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